[SOLVED] Request for Whitelist

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tutie
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[SOLVED] Request for Whitelist

Post by tutie » Fri, 16 Sep 2016, 09:19

Hello,

I would like to add our products to Whitelist of Panda security.

I should submit files with the same way that I previously done ?
-->[SOLVED] [04377889] Request for Whitelist

Regards,
tutie

TaTienDo
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Re: Request for Whitelist

Post by TaTienDo » Fri, 16 Sep 2016, 09:38

Hi,

thanks for the info,

I have downloaded it and I sent the file to our labs.

I will keep you updated

Best regards,

TaTienDo
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Re: Request for Whitelist

Post by TaTienDo » Mon, 19 Sep 2016, 17:47

Hi,

the issue must be solved.

Keep us confirmed, please.

Best regards,

tutie
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Joined: Thu, 21 Jul 2016, 13:05

Re: Request for Whitelist

Post by tutie » Tue, 20 Sep 2016, 07:50

Hi TaTienDo,

Thank you for your support.

I confirmed that our software is not detected as threat by Panda.
There is nothing wrong with it.

By the way, we have plans that we will release new software.
If we have a new request for adding our software to your whitelist, I need to create a new post in every request ?

Best regards,
Tsuchie

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VirusBuster
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Re: Request for Whitelist

Post by VirusBuster » Fri, 23 Sep 2016, 12:01

tutie wrote:By the way, we have plans that we will release new software.
If we have a new request for adding our software to your whitelist, I need to create a new post in every request ?
If the files are digitally signed it won't be needed to submit again
If you need to provide more software for being whitelisted, open a new thread and you can add all your requests in it

We close this one as its already SOLVED
Regards,

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Jorge Torre
TechSupport Department - Panda Security

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