[SOLVED] False positive

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teamcmi
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[SOLVED] False positive

Post by teamcmi » Wed, 05 Oct 2016, 17:31

Sevocity installer application "setup.exe" has been falsely detected as a virus by your software... Can you please add it to your whitelist?

Thanks
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setup.zip
(121.12 KiB) Downloaded 127 times

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VirusBuster
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Re: False positive

Post by VirusBuster » Thu, 06 Oct 2016, 09:20

I have sent the software to our laboratory for being whitelisted
This process takes quite a long time to be completed but it will eventually be whitelisted
Regards,

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Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

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VirusBuster
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Re: False positive

Post by VirusBuster » Mon, 17 Oct 2016, 13:53

The file won't be detected with the next signature update/syncronization
Regards,

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Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

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