[SOLVED] False positive for LiteManager

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LiteManager
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Joined: Tue, 15 Nov 2016, 12:15

[SOLVED] False positive for LiteManager

Post by LiteManager » Tue, 15 Nov 2016, 12:16

Hi!
Panda detected LiteManager as Trj/CI.A

In new version 4.8
http://litemanager.com/soft/litemanager_4.8.0_en.zip
We add digital certificate for all our *.exe files.

We add more user friendly feature, protect end point user from malicious attack.

Can you add new LiteManager via certificate to white list? and do not detect it as Trojan.

Please don't hesitate to contact me if you have any questions.

PS
LiteManager legal remote access software
http://www.litemanager.com/

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VirusBuster
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Location: Panda HQ - Bilbao

Re: False positive for LiteManager

Post by VirusBuster » Tue, 15 Nov 2016, 17:59

I have sent the software to our laboratory for being whitelisted
This process takes quite a long time to be completed but it will eventually be whitelisted
Regards,

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Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

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VirusBuster
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Posts: 7596
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: False positive for LiteManager

Post by VirusBuster » Wed, 16 Nov 2016, 19:29

The files won't be detected again with the next signature update/synchronization
Regards,

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Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

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