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[SOLVED] Please add Web PKI to your whitelist

Posted: Fri, 02 Dec 2016, 00:00
by leopignataro
Dear Panda Antivirus team,

We are the developers of Web PKI, a browser extension that allows webpages to integrate with the user's X.509 certificates in order to provide authentication by certificate and/or digital signatures.

All our installers are signed with an Extended Validation Codesign Certificate issued by Digicert and downloaded in a HTTPS session. Nevertheless, they are being blocked without warning by your product. These are:

- English version: https://get.webpkiplugin.com/Downloads/ ... tup-win-en
- Portuguese version: https://get.webpkiplugin.com/Downloads/ ... tup-win-pt
- IE-specific version: https://get.webpkiplugin.com/Downloads/2.1.1/setup-ie

Additionally, the following components are also part of the solution:

- Chrome extension: https://chrome.google.com/webstore/deta ... aoklddcgon
- Firefox add-on: https://get.webpkiplugin.com/firefox-extensions/2_7_1

Additional information your laboratory may find useful:

- Codesign certificate: https://files.lacunasoftware.com/codesi ... ficate.zip
- Installation page: https://get.webpkiplugin.com/ (the installation differs if you access it on Chrome, Firefox or IE)
- Demonstration page: http://webpki.lacunasoftware.com/#/Demo

Please add our installers and possibly our extensions to your whitelist.

Thank you for your consideration.

Yours faithfully,

Leonardo Pignataro
Chief Technical Officer
Lacuna Software
https://www.lacunasoftware.com/

Re: Please add Web PKI to your whitelist

Posted: Fri, 02 Dec 2016, 11:24
by VirusBuster
I have sent the software to our laboratory for being whitelisted
This process takes quite a long time to be completed but it will eventually be whitelisted

Re: Please add Web PKI to your whitelist

Posted: Fri, 02 Dec 2016, 17:41
by leopignataro
Thank you very much, Jorge!

One question: do we need to resubmit this request everytime there's an update?

Re: Please add Web PKI to your whitelist

Posted: Mon, 05 Dec 2016, 09:45
by VirusBuster
Being digitally signed, it should only be necessary if the signature expires and you add a new one

Re: Please add Web PKI to your whitelist

Posted: Mon, 19 Dec 2016, 17:49
by PandaSupport1
Hi,

The files won't be detected again with the next signature update/synchronization

Re: Please add Web PKI to your whitelist

Posted: Mon, 19 Dec 2016, 19:53
by leopignataro
Thank you very much!

Re: Please add Web PKI to your whitelist

Posted: Mon, 26 Dec 2016, 15:31
by VirusBuster
ISSUE SOLVED