PNMDiag 2: Data to request for issues caused by Consumer's Firewall protection

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VirusBuster
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PNMDiag 2: Data to request for issues caused by Consumer's Firewall protection

Post by VirusBuster »

Symptoms

At times, the firewall included within the Panda Antivirus solution, could cause one of the following situations:
  • The firewall protection prevents a third party application from working properly.
  • The firewall protection blocks the Internet connection.
Data to request

In order to narrow down the problem and offer a solution, we need to collect and study certain data. Please follow the steps below:
  1. Download, and run the PNMDiag_2.0.11.0.exe file.
    This will install the PNMDiag tool
  2. Double-click the PNMDiag icon in your desktop
  3. Then, follow the wizard through.
  4. Please send us the generated data.
NOTE: If the log is too big to be attached to the forum, please use our FTP Uploader tool to upload it to our FTP and post a reply to your thread when it is uploaded so that we acknowledge that we have data to download from the FTP
Regards,

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Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
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