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SM - Proxy settings

Posted: Fri, 12 Jul 2019, 09:29
by tcsdi_support1
Hi Support,

Do we have a proxy setting that can assign a computer proxy on the System Management Console?

Like similar features on Panda EPP that can assign computer proxy on the "Network Setting".
Kindly see the picture below:

Image

Looking forward to your reply.

Regards,
TCSDI

Re: SM - Proxy settings

Posted: Tue, 16 Jul 2019, 14:01
by Darth Panda
Hi tcsdi_support1,

There is not computer proxy on system management console, but you can configure a conection broker. Check this information:

https://www.pandasecurity.com/usa/suppo ... ?id=300127

Regards,

Re: SM - Proxy settings

Posted: Wed, 17 Jul 2019, 12:59
by tcsdi_support1
Hi Darth,

We have a network setup that goes like this:

Image

Here's the problem:

Workstation A and B are now installed and reflected in the SM console without the internet. But we can't able to remote takeover(VNC,RDP) connect to device and to push components on the workstation A & B, also they are online on the console

Looking forward to hearing from you.

Best Regards,
TCSDI

Re: SM - Proxy settings

Posted: Wed, 17 Jul 2019, 16:46
by Darth Panda
Hi tcsdi_support1,

I am afraid that for the remote takeover and installation of components to work, it is necessary that the equipment has an internet connection.

Regards,