Blocking printer in SM/EPP

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tcsdi_support1
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Blocking printer in SM/EPP

Post by tcsdi_support1 » Mon, 19 Aug 2019, 09:07

Hi Support,

EPP or SM has the capability of blocking printer?

The printer is using a direct USB port to the computer or laptop to be able to print. How can we block the printer without using a firewall "connection rules" on the EPP or SM?

Looking forward to your response.

Best Regards,
TCSDI

Darth Panda
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Re: Blocking printer in SM/EPP

Post by Darth Panda » Mon, 19 Aug 2019, 09:17

Hi tcsdi_support1,

I'm sorry but you cannot block a printer without using a firewall.
Technical support – Panda Security
www.pandasecurity.com

tcsdi_support1
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Re: Blocking printer in SM/EPP

Post by tcsdi_support1 » Mon, 19 Aug 2019, 09:28

Hi Darth,


Thank you for your reply. We can able to block a shared printer on the Firewall via "Connection Rules" on the EPP.

But if it's possible that SM or EPP can be able to block printer that using a USB port on the laptop/computer?

Looking forward to your reply.

Regards,
TCSDI

Darth Panda
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Re: Blocking printer in SM/EPP

Post by Darth Panda » Tue, 20 Aug 2019, 09:25

Hi tcsdi_support1,

You can block scanners, mobiles, bluetooth etc with the device control, but I'm afraid you cannot block printers. You can find more information here:
https://www.pandasecurity.com/support/card?id=50062
Technical support – Panda Security
www.pandasecurity.com

tcsdi_support1
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Re: Blocking printer in SM/EPP

Post by tcsdi_support1 » Tue, 20 Aug 2019, 09:38

Hi Darth,

Is there any other way to stop users using a printer on the SM or any options?

Darth Panda
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Re: Blocking printer in SM/EPP

Post by Darth Panda » Tue, 20 Aug 2019, 11:05

Hi tcsdi_support1,

No, there isn't any other way.

Regards,
Technical support – Panda Security
www.pandasecurity.com

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