[CLOSED]Error on Offline Mode

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Support Indonesia
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[CLOSED]Error on Offline Mode

Post by Support Indonesia » Wed, 08 May 2013, 06:14

I have tried PCSM, and i wanna ask about the support feature on PCSM (RDP, VNC, Command remote, registry, etc)

Does the feature still work although the target PC doesn't have internet access?

I have tried, when the gateway of targeted PC changed (for block internet access), agent console PCSM cannot access the targeted PC.

Is there any issue about it?

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bartblaze
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Re: Error on Offline Mode

Post by bartblaze » Wed, 22 May 2013, 14:06

Hi,

When the target PC does not have internet access, logically, you will not be able to connect remotely.

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Support Indonesia
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Re: Error on Offline Mode

Post by Support Indonesia » Tue, 28 May 2013, 03:54

Hi,

So, support feature will not be able when the internet goes down?

But, why does peer-to-peer cannot work?

It's bad news if support tools cannot work on offline mode by peer-to-peer connection,
because VNC can do it.

BR,

Thx

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cka
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Re: Error on Offline Mode

Post by cka » Mon, 03 Jun 2013, 12:50

Hi,

do you have tried the agent monitor from programs?
From this should be possible agent to agent connection in internal network.

Please take a look if this works.

BR,
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CKa
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Panda Security

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Re: Error on Offline Mode

Post by Securiity » Sat, 08 Jun 2013, 08:42

Nice sharing thanks ...

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Re: Error on Offline Mode

Post by GrigoOntar » Tue, 13 Aug 2013, 08:30

You will not be able to connect remotely.

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