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[CLOSED]Impossible to select any component
Posted: Mon, 10 Jun 2013, 11:40
by sinergest
Hello,
I activated a trial version of PCSM, but I am experiencing a problem. When I create a new monitoring policy, I can not select any component in response to monitored event.
Are components bound to specific monitored metrics? There are only some component that can be used as response actions?
Thank you for your help
Re: Impossible to select any component
Posted: Tue, 11 Jun 2013, 08:42
by rmadzharov
Hi!
Will you kindly elaborate on the issue in question - perhaps a screenshot will help
Looking forward to your reply.
Thank you.
BR,
Radko
Re: Impossible to select any component
Posted: Tue, 11 Jun 2013, 15:36
by sinergest
Hello Madzharov,
I am uploading two screenshots, one of the component view and one of the policy creation.
1)
CompScreen.jpg
2)
PolicyScreen.jpg
The dropdown menu which appears clicking on "Select component" lists nothing.
Re: Impossible to select any component
Posted: Thu, 27 Jun 2013, 09:07
by rmadzharov
Hello,
Thank you for your kind reply.
I apologize for not being able to answer your query in a timely fashion.
In any case, try marking some of the components as "favourite" (the star icon in the 1st picture).
Do these components appear in the list now?
Let us know.
Thank you.
BR,
Radko
Re: Impossible to select any component
Posted: Thu, 27 Jun 2013, 09:40
by sinergest
Hello Radko,
the workaround, well, worked.
I think there should be a great red marked line in the guide, for this.
Thank you a lot,
Matteo
Re: Impossible to select any component
Posted: Sun, 30 Jun 2013, 11:17
by rmadzharov
Hi!
I'm glad it helped!
Be advised it is all in the guide
Cheers!