[CLOSED]Adding a new Account to my PCSM

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
Locked
m.eink
Registered user
Registered user
Posts: 3
Joined: Mon, 09 Sep 2013, 09:04

[CLOSED]Adding a new Account to my PCSM

Post by m.eink »

Whenever I want to create a new user, I get the error message "InvalidUserMask".

What am i doing wrong?

with friendly greetings,

m.eink
User avatar
rmadzharov
Registered user
Registered user
Posts: 516
Joined: Wed, 11 Apr 2012, 13:39
Location: Sofia, Bulgaria

Re: Adding a new Account to my PCSM

Post by rmadzharov »

Hi!

I don't get an error.
Do a screenshot of the error message and give a link!

Cheers!
The postings on this site are solely my own and do not represent or constitute Panda Security's positions, views, strategies or opinions.
m.eink
Registered user
Registered user
Posts: 3
Joined: Mon, 09 Sep 2013, 09:04

Re: Adding a new Account to my PCSM

Post by m.eink »

Image

That's what i'm get, when i try to add a user...
User avatar
rmadzharov
Registered user
Registered user
Posts: 516
Joined: Wed, 11 Apr 2012, 13:39
Location: Sofia, Bulgaria

Re: Adding a new Account to my PCSM

Post by rmadzharov »

Hi!

Try removing the dot (.) from the user-name.
Also, make sure you select a role for the user.

Let us know if this works for you!

Cheers!
The postings on this site are solely my own and do not represent or constitute Panda Security's positions, views, strategies or opinions.
m.eink
Registered user
Registered user
Posts: 3
Joined: Mon, 09 Sep 2013, 09:04

Re: Adding a new Account to my PCSM

Post by m.eink »

OK... it works... Thanks

I changed my mail-adress and the dot in the username. Obviously there's a problem with my mail-adress, because i registered a user for the partnercenter with it.
User avatar
rmadzharov
Registered user
Registered user
Posts: 516
Joined: Wed, 11 Apr 2012, 13:39
Location: Sofia, Bulgaria

Re: Adding a new Account to my PCSM

Post by rmadzharov »

Hi!

The . dot should be OK if it is in the email address field, just not in the username field!~

Cheers!
The postings on this site are solely my own and do not represent or constitute Panda Security's positions, views, strategies or opinions.
ryancarter
Registered user
Registered user
Posts: 4
Joined: Thu, 05 Sep 2013, 09:42
Location: Texas

Re: Adding a new Account to my PCSM

Post by ryancarter »

write a new user name.
Locked

Return to “SM - Archive Issues”