Unsolved issues - PCSM

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bobby09
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Joined: Tue, 08 Oct 2013, 12:19

Unsolved issues - PCSM

Post by bobby09 » Wed, 12 Mar 2014, 18:05

Hello,

I have the following questions about the PCSM, to which I looked for answers on the internet but did not found any:

1. Can I deactivate a privacy mode from the console? how? or run a script to do so?
2. I am using a VPN connection and I cannot remotely connect through VNC to any of the PCs
3. Can I program an installation for the agent deployment?

Thanks!

Davy
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Re: Unsolved issues - PCSM

Post by Davy » Thu, 13 Mar 2014, 13:08

Hi Bobby,

Here are some answers to your questions:

1. Can I deactivate a privacy mode from the console? how? or run a script to do so?
It is not posible to deactivate privacy mode, as this is a privacy violation in most European countries

2. I am using a VPN connection and I cannot remotely connect through VNC to any of the PCs
It is not necessary to use a VPN connection to connect to the remote PC's
As VPN is forcing all the trafic trough the firewall you need to check if this IP and ports are allowed/open
http://www.pandasecurity.com/enterprise ... ?id=300126

3. Can I program an installation for the agent deployment?
You can send the download link via mail or you can download directly from the console
If you are in a domain envirement you can use Group policy to deploy

If you have any further questions

Sincerely,

Davy Paridaens
Panda security Corporate Support

bobby09
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Posts: 25
Joined: Tue, 08 Oct 2013, 12:19

Re: Unsolved issues - PCSM

Post by bobby09 » Thu, 13 Mar 2014, 13:42

Thank you for your answers.

I would need more details at point 3. on how to deploy using a group policy

Thanks

Bones
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Re: Unsolved issues - PCSM

Post by Bones » Thu, 13 Mar 2014, 13:54

Hi,

Please take a look at these articles.

How to deploy agents over a network using the Panda Cloud Systems Management Agent Active Directory deployment method
http://www.pandasecurity.com/usa/enterp ... ?id=300125

How to deploy agents over a network using the Panda Cloud Systems Management Agent LanDeploy feature
http://www.pandasecurity.com/enterprise ... ?id=300122


Regards,

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