public Ip blacklisted

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salmanryk
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public Ip blacklisted

Post by salmanryk » Mon, 15 Feb 2016, 12:42

my public ip 202.125.139.X often blaclisted ,why panda not controll my internal spam.as my public ip blocked my outgoing of mails also stopped
http://psky.me/

GDsupporter
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Re: public Ip blacklisted

Post by GDsupporter » Mon, 15 Feb 2016, 12:48

Dear Salmanryk,

If your publick IP address is listed in a blacklist it means a computer from your network is infected and is sending spam. The gate defender should detect the outgoing Spam but it depends on how the appliance is setup.

We requested our colleagues to contact you back in order to solve the issue.

Best Regards

GDsupporter

salmanryk
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Re: public Ip blacklisted

Post by salmanryk » Tue, 16 Feb 2016, 06:35

yes agreed computer is infected in network and is sending spam but why GDP not blocking it & showing its ip.

bjb
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Re: public Ip blacklisted

Post by bjb » Tue, 16 Feb 2016, 09:34

Hi,

Make sure you run SMTP proxy in transparent mode as this mode will guaranty the spam free outbound connection.

But man, somebody have access to your internal network and this is indeed dangerous, delegating are administration duty to just a device is not a wise decision. If I was you, I will do these:

1- make sure all computers have installed and up to date antivirus.
2- Run WSUS service and force clients to get windows updates from it ( you can also use PCSM )
3- tend to least privilege policy

I'm sure you will never face problem such this any more.

Regards,

salmanryk
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Re: public Ip blacklisted

Post by salmanryk » Wed, 17 Feb 2016, 12:55

THX.alreday done ,problem start as guest arrived and sit in green zone,how i control them.why my machine not block there spam .

salmanryk
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Re: public Ip blacklisted

Post by salmanryk » Thu, 18 Feb 2016, 07:58

any guidence still we are suffering alot

salmanryk
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Re: public Ip blacklisted

Post by salmanryk » Mon, 22 Feb 2016, 08:20

any update ,we are still suffering.

GDsupporter
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Re: public Ip blacklisted

Post by GDsupporter » Fri, 04 Mar 2016, 09:11

Hi Salmanryk,

Instead of allowing guest user to be connected on the LAN zone, connect them to the BLUE zone for example and block the port 25 in order to prevent those machines to send Spam.

Best Regards

GDsupporter

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