"No network available" error

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FetusZero
Registered user
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Posts: 2
Joined: Sun, 17 Sep 2017, 13:40

"No network available" error

Post by FetusZero » Sun, 17 Sep 2017, 14:11

Hello! I'm having an issue with Mobile Security failing to scan most applications due to the following error on my Google Pixel (attached is a screenshot of the notification): No network available. The app will be rescanned when connectivity is restored.
Screenshot_20170917-063240~01.png
Screenshot_20170917-063240~01.png (51.76 KiB) Viewed 7036 times
This was not a problem back on my Nexus 5 and has started occurring only after I've switched to the Pixel recently. The issue occurs whether using it free or with my Global Protection license.
My phone has a good connection and this occurs on both the mobile network from my carrier and my WiFi.
I'd like to also point out that this also occurs when performing a manual scan, which ends saying not all apps could be scanned due to the network unavailability.
I've already tried uninstalling and reinstalling the application to no avail, unfortunately.


Panda Mobile Security version: 3.2.1
Model: Google Pixel
Android: 8.0.0


Thanks for any help you can provide :)

FetusZero
Registered user
Registered user
Posts: 2
Joined: Sun, 17 Sep 2017, 13:40

Re: "No network available" error

Post by FetusZero » Tue, 19 Sep 2017, 14:28

Issue solved itself after the recent update to Mobile Security 3.2.4.

Darth Panda
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Posts: 1560
Joined: Tue, 24 Oct 2017, 12:04

Re: "No network available" error

Post by Darth Panda » Mon, 06 Nov 2017, 11:32

we proceed to close thread.
Technical support – Panda Security
www.pandasecurity.com

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