Payment for extras on mobile phone

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trapalace18
Registered user
Registered user
Posts: 15
Joined: Tue, 20 Oct 2015, 03:59

Payment for extras on mobile phone

Post by trapalace18 » Fri, 06 Sep 2019, 04:23

Hello,
I am using a Korean mobile phone and have installed Panda Mobile Security (for free).
Now I want install some extra service - like VPN Premium - but cannot pay for it.
The message is: "Unavailable " - "your device is not provisioned for carrier billing.
Contact your mobile operator."
My mobile operator is SK telecom.

My question: should I pay this extra service - VPN Premium - via SK Telecom?

Regards

Darth Panda
Official moderator
Official moderator
Posts: 1486
Joined: Tue, 24 Oct 2017, 12:04

Re: Payment for extras on mobile phone

Post by Darth Panda » Fri, 06 Sep 2019, 08:56

Hi tracelace18,

If you activate the antivirus protection in you mobile with the activation code you already have, you should be able to activate the VPN Premium license al well.

Regards,
Technical support – Panda Security
www.pandasecurity.com

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