[CLOSED] Using a different email for Anti Theft

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MarinaSilviaFinetti
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[CLOSED] Using a different email for Anti Theft

Post by MarinaSilviaFinetti » Sun, 27 Mar 2016, 20:46

I did not remember I already had another Panda account, so I registrered with the second email address I have and I activated Anti theft; when I realised it I tried to uninstall Panda Mobile Security but the email is still the new one and I can't change it.
Also, I would like to delete the new account I created by mistake but I can't

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VirusBuster
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Re: Using a different email for Anti Theft

Post by VirusBuster » Tue, 29 Mar 2016, 13:26

Sorry, but this is not a technical issue
Licensing and Panda Account changes are managed by the Customer Service department
Please send a request through the web form selecting Customer Services as Issue type
Regards,

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Jorge Torre
TechSupport Department - Panda Security

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MarinaSilviaFinetti
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Re: Using a different email for Anti Theft

Post by MarinaSilviaFinetti » Tue, 29 Mar 2016, 23:22

I can't find Panda Mobile Security in the form, where it asks about the product
Thank you anyway!

Txaber
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Re: Using a different email for Anti Theft

Post by Txaber » Wed, 30 Mar 2016, 10:13

You can also send an email to customer.service@pandasecurity.com
Regards,

Txaber Gartzia
TechSupport Department, Panda Security


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MarinaSilviaFinetti
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Re: Using a different email for Anti Theft

Post by MarinaSilviaFinetti » Thu, 31 Mar 2016, 00:50

I'll send an email then, thank you very much!

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