I did not remember I already had another Panda account, so I registrered with the second email address I have and I activated Anti theft; when I realised it I tried to uninstall Panda Mobile Security but the email is still the new one and I can't change it.
Also, I would like to delete the new account I created by mistake but I can't
[CLOSED] Using a different email for Anti Theft
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- Registered user
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- Joined: Sun, 27 Mar 2016, 20:28
- VirusBuster
- Official moderator
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- Location: Panda HQ - Bilbao
Re: Using a different email for Anti Theft
Sorry, but this is not a technical issue
Licensing and Panda Account changes are managed by the Customer Service department
Please send a request through the web form selecting Customer Services as Issue type
Licensing and Panda Account changes are managed by the Customer Service department
Please send a request through the web form selecting Customer Services as Issue type
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
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- Registered user
- Posts: 3
- Joined: Sun, 27 Mar 2016, 20:28
Re: Using a different email for Anti Theft
I can't find Panda Mobile Security in the form, where it asks about the product
Thank you anyway!
Thank you anyway!
Re: Using a different email for Anti Theft
You can also send an email to customer.service@pandasecurity.com
Regards,
Txaber Gartzia
TechSupport Department, Panda Security
I don't reply to private messages unless I have previously requested them
Txaber Gartzia
TechSupport Department, Panda Security
I don't reply to private messages unless I have previously requested them
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- Registered user
- Posts: 3
- Joined: Sun, 27 Mar 2016, 20:28
Re: Using a different email for Anti Theft
I'll send an email then, thank you very much!