[CLOSED] Panda Mobile easily uninstalled

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zookey
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[CLOSED] Panda Mobile easily uninstalled

Post by zookey » Wed, 26 Oct 2016, 17:31

Hello,

I'm using Huawei P9 lite, and tried to use Panda mobile security, but I'm not sure because I (or one day thief) can easily uninstall panda even if "Uninstall Protection" enabled

Here is the video of the problem. Is this problem with Huawei or with Panda?

Code: Select all

https://1drv.ms/v/s!AlZtqkCwdSfBvQXCiDukcIotj-Vb
Regards.

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VirusBuster
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Re: Panda Mobile easily uninstalled

Post by VirusBuster » Thu, 27 Oct 2016, 09:00

What Andorid version are you using? And Panda Mobile Security version?

Are you sure that you didn't only delete the access from the main screen?
I've tried to do the same in my BQ Aquaris M4.5 and I'm not given the option to uninstall it this way, only show application information
For other applications I'm given both options (show application information / uninstall)

Can you confirm that the Uninstall protection was enabled?
Open Panda Mobile Security
Go to settings
In the Antitheft settings make sure that Uninstall protection is enabled
Regards,

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Jorge Torre
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zookey
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Re: Panda Mobile easily uninstalled

Post by zookey » Thu, 27 Oct 2016, 09:16

Android v6.0

As you can see in the video I'm enabling Uninstall protection first, and then uninstall it. App is completely uninstalled and not available in Applications any more.
After that I tried different other security solutions and it's not working either. So, it's a bug by Huawei, and I reported it to them.

Thanks

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Re: Panda Mobile easily uninstalled

Post by VirusBuster » Mon, 31 Oct 2016, 16:09

VirusBuster wrote:Can you confirm that the Uninstall protection was enabled?
Open Panda Mobile Security
Go to settings
In the Antitheft settings make sure that Uninstall protection is enabled
Check as well that Panda Mobile Security is listed and checked under Device Administrators in Settings - Security - Device Administrators
Regards,

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Jorge Torre
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zookey
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Re: Panda Mobile easily uninstalled

Post by zookey » Mon, 31 Oct 2016, 16:46

Yes it is.

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Re: Panda Mobile easily uninstalled

Post by VirusBuster » Tue, 08 Nov 2016, 09:49

zookey wrote:After that I tried different other security solutions and it's not working either. So, it's a bug by Huawei, and I reported it to them.
We haven't been able to reproduce the behavior (we don't have a Huawei device to test) so as you mention it must be a bug from Huawei.
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simondel
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Re: Panda Mobile easily uninstalled

Post by simondel » Fri, 25 Nov 2016, 03:22

In my opinion, Android is not enough security like IOS and the thief or anyone else can easily use your phone after he reset the phone or reset the email address.

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