[CLOSED] Not able Activate Cloud Antivirus 3.0.1 Pro

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Shinojmkd
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[CLOSED] Not able Activate Cloud Antivirus 3.0.1 Pro

Post by Shinojmkd » Sat, 21 Jun 2014, 12:30

I am not able to activate PCAV 3.0.1 free into Pro.
When i try to upgrade it shows activation successful Message, But the Free Version Remains The Same.
And now i am not able attach the screenshots (Sorry, the board attachment quota has been reached) What does this mean? :shock:
Plz Help me

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VirusBuster
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Re: Not able Activate Cloud Antivirus 3.0.1 Pro

Post by VirusBuster » Mon, 30 Jun 2014, 15:30

Sorry for the delay.
Have you clsed the PCA interface and opened it again after activating?
Have you rebooted the PC since you activated?

We will also need you to collect a PsErrorTrace log while upgrading to PRO
Regards,

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Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

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VirusBuster
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Joined: Mon, 02 Apr 2012, 18:53
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Re: Not able Activate Cloud Antivirus 3.0.1 Pro

Post by VirusBuster » Mon, 07 Jul 2014, 13:37

Closed due to lack of response
TOPIC CLOSED
Regards,

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Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

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