Hi,
I'm trying to run a scan, but it stops at BOOT_C. When I run a critical area scan this is at 99% and when I run a full scan this is at approximately 49%.
What's going on here? Please help resolve this.
[CLOSED] virusscan hangs at BOOT_C
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: virusscan hangs at BOOT_C
Which PCA version are you using? You can check it by clicking the horizontal bars at the top right side of the interface and selecting About Panda Cloud Antivirus PRO
We will also need a PsErrorTrace log to be collected while replicating the problem
We will also need a PsErrorTrace log to be collected while replicating the problem
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: virusscan hangs at BOOT_C
Closed due to lack of response
TOPIC CLOSED
TOPIC CLOSED
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them