[CLOSED] Pro version continues to message me that my coverage is expired.

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recarrjr
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Joined: Fri, 09 May 2014, 20:33

[CLOSED] Pro version continues to message me that my coverage is expired.

Post by recarrjr » Fri, 01 Aug 2014, 09:08

My subscription to Panda Cloud Antivirus is good until May 2015, but it keeps telling me I am expired. To fix it, I install the free version, then enter my Pro license number. This fixes the problem temporarily. This happens about once a week. If I cannot find out how to fix this problem, I will purchase a different Antivirus program when this one expires.

TaTienDo
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Joined: Tue, 03 Apr 2012, 11:00

Re: Pro version continues to message me that my coverage is expired.

Post by TaTienDo » Fri, 01 Aug 2014, 11:42

Hi,

we need more info in order to study the issue.

What is the operating system? what is the language of the O.S?

Please, attach the following information

We need a psinfo

Upload all info here

Best regards,

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VirusBuster
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Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Pro version continues to message me that my coverage is expired.

Post by VirusBuster » Fri, 08 Aug 2014, 08:38

Closed due to lack of response
TOPIC CLOSED
Regards,

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Jorge Torre
TechSupport Department - Panda Security

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