[CLOSED] I use Panda Pro

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ffwfire
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[CLOSED] I use Panda Pro

Post by ffwfire » Tue, 19 Aug 2014, 04:05

because someone gave me his license, but anyway today I was downloading a game I think from brothersoft. Panda detected something as a suspicious file, but my antivirus got disabled right after. I restarted the computer and still my antivirus was disabled not until the 3rd time I restarted my computer my antivirus was enabled on start up. What could cause this?

Windows 7
Panda Antivirus Pro 2015
Malwarebytes Premium lifetime license

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VirusBuster
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Re: I use Panda Pro

Post by VirusBuster » Tue, 19 Aug 2014, 15:33

Can you post a copy of your antivirus report so that we can see what was detected?
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Jorge Torre
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ffwfire
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Re: I use Panda Pro

Post by ffwfire » Tue, 19 Aug 2014, 22:29

W32/Exploit.Gen sorry that is all the information I have. I ran a scan and it came up clean, because I was worried about the antivirus getting disabled. I have no idea why that happened and was curious about it and was hoping that someone could tell me. Thank you.

Michelle

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Re: I use Panda Pro

Post by VirusBuster » Wed, 20 Aug 2014, 15:23

ffwfire wrote:I was worried about the antivirus getting disabled
Perhaps something was recorded in the Windows Event Log about a crash
We will need a PSInfo to be collected in order to check it
Regards,

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Jorge Torre
TechSupport Department - Panda Security

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Re: I use Panda Pro

Post by VirusBuster » Mon, 01 Sep 2014, 17:40

Closed due to lack of response
TOPIC CLOSED
Regards,

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Jorge Torre
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