because someone gave me his license, but anyway today I was downloading a game I think from brothersoft. Panda detected something as a suspicious file, but my antivirus got disabled right after. I restarted the computer and still my antivirus was disabled not until the 3rd time I restarted my computer my antivirus was enabled on start up. What could cause this?
Windows 7
Panda Antivirus Pro 2015
Malwarebytes Premium lifetime license
[CLOSED] I use Panda Pro
- VirusBuster
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Re: I use Panda Pro
Can you post a copy of your antivirus report so that we can see what was detected?
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Re: I use Panda Pro
W32/Exploit.Gen sorry that is all the information I have. I ran a scan and it came up clean, because I was worried about the antivirus getting disabled. I have no idea why that happened and was curious about it and was hoping that someone could tell me. Thank you.
Michelle
Michelle
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Re: I use Panda Pro
Perhaps something was recorded in the Windows Event Log about a crashffwfire wrote:I was worried about the antivirus getting disabled
We will need a PSInfo to be collected in order to check it
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: I use Panda Pro
Closed due to lack of response
TOPIC CLOSED
TOPIC CLOSED
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them