[CLOSED] Auto upgrade to version 15.xx

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woodrowbone
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[CLOSED] Auto upgrade to version 15.xx

Post by woodrowbone » Sun, 02 Nov 2014, 16:51

I have a number of PCAV Pro 3 installs in different locations that awaits auto update to the next version, will this ever happen?
I know that I can install on top over the the old installation, but this have in the past given me problems with the license not valid anymore.

I have had bad experience with PCAV Free in the past that refused to auto update to the next version. Now I wonder if these upgrade problems from the past have been sorted out?

/W

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Re: Auto upgrade to version 15.xx

Post by VirusBuster » Mon, 03 Nov 2014, 17:49

We have published today a controlled upgrade for a few hours
If everyting goes fine, we will publish it definitely in a few days
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Jorge Torre
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woodrowbone
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Re: Auto upgrade to version 15.xx

Post by woodrowbone » Tue, 04 Nov 2014, 19:33

Great news!
I hope all goes well.

/W

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Re: Auto upgrade to version 15.xx

Post by VirusBuster » Thu, 06 Nov 2014, 16:23

The definitive upgrade has been published today Thursday 6th November 2014 - for all customers - for the following products has been deployed:
  • Panda Cloud AV Free Edition becomes Panda Free Antivirus (v.15.0.4)
  • Panda Cloud Antivirus Pro Edition becomes Panda Antivirus Pro 2015
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Jorge Torre
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woodrowbone
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Re: Auto upgrade to version 15.xx

Post by woodrowbone » Wed, 12 Nov 2014, 11:47

Yes, I can confirm that the upgrades did take place.

Different success with the upgrades when it comes to keeping your license.
None of the 3 upgrades I have did work flawlessly, had to find the key code for all of them, remove the upgrade, reboot, install free version and then apply the key.
You guys have some work left in the upgrade department.

/W

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Re: Auto upgrade to version 15.xx

Post by VirusBuster » Fri, 14 Nov 2014, 10:32

There have been some issues where the license status was lost upon upgrading fut it should be already fixed
It wasn't necessary to uninstall and install againm, just activating the upgraded version with your code would have corrected the issue
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Jorge Torre
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Re: Auto upgrade to version 15.xx

Post by VirusBuster » Fri, 21 Nov 2014, 10:37

Closed due to lack of response
TOPIC CLOSED
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