[CLOSED] Spam Window

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
Locked
ihatepcaspam
Registered user
Registered user
Posts: 1
Joined: Thu, 18 Dec 2014, 15:50

[CLOSED] Spam Window

Post by ihatepcaspam » Thu, 18 Dec 2014, 15:55

I have a license for my Panda Cloud Antivirus, it has 238 days of activation left.
I'm getting a very annoying window asking me if I have a mobile device. I paid for a service, not paid for you guys to send my advertisements through software I paid for.
Free version I can understand, but I am a paid user. Stop spamming me with other products!

jayesh
Registered user
Registered user
Posts: 1
Joined: Fri, 19 Dec 2014, 09:32

Re: Spam Window

Post by jayesh » Fri, 19 Dec 2014, 09:38

I am facing the same issue. It keeps asking me about android, which i am not using. How do i disable this stupid popup.

User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Spam Window

Post by VirusBuster » Fri, 19 Dec 2014, 10:04

Can you post a screenshot of the message you are getting so that we understand what you are talking about?
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Spam Window

Post by VirusBuster » Mon, 05 Jan 2015, 18:05

Closed due to lack of response
TOPIC CLOSED
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

Locked

Return to “Panda Cloud Antivirus Pro Edition - Archive Issues”