Email to activate Panda Account in wrong language

If you can't find the answer to your query, let the experts help you out! Add your query about Panda Cloud Antivirus Free Edition here!
Post Reply
User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Email to activate Panda Account in wrong language

Post by VirusBuster » Mon, 19 May 2014, 18:32

We have detected an issue where you may receive the email to activate you Panda Account in a wrong language

Below you can find an example of the email you may get, just click the blue button where it says "¡Actívala aquí!" to activate your Panda Account
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

derekmski
Registered user
Registered user
Posts: 5
Joined: Sat, 24 May 2014, 17:27

Re: Email to activate Panda Account in wrong language

Post by derekmski » Tue, 26 Aug 2014, 17:48

This is still happening even with version 15.0.1 free!!! This needs to be fixed!

TaTienDo
Official moderator
Official moderator
Posts: 344
Joined: Tue, 03 Apr 2012, 11:00

Re: Email to activate Panda Account in wrong language

Post by TaTienDo » Fri, 29 Aug 2014, 15:04

Hi,

sorry for the inconvenience.

I have activated a 15.00.1 version without problems, and I have received the email in English language (the operating system was in English).

Could you please confirm us if the problem still persists?

Thanks for your cooperation.

Regards

pyaramosam
Registered user
Registered user
Posts: 1
Joined: Tue, 17 Feb 2015, 07:28

Re: Email to activate Panda Account in wrong language

Post by pyaramosam » Tue, 17 Feb 2015, 07:51

This is still happening even with version 15.0.1 free!!! This needs to be fixed!


________________
GuL

User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Email to activate Panda Account in wrong language

Post by VirusBuster » Tue, 17 Feb 2015, 11:16

Can you PM the email address you used to create the Panda Account and the email you received in the wrong language so that we can check what happend?
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

Post Reply

Return to “Panda Cloud Antivirus Free Edition - Issues”