[SOLVED] Update Complete popup window.

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davenc
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[SOLVED] Update Complete popup window.

Post by davenc » Tue, 11 Nov 2014, 03:53

I was automatically updated 3 days ago. Since then about every 10 to 15 mins I get the same Update complete popup in the lower right corner of my monitor. I've already registered the product as requested so how long is this going to continue? It was annoying after the first day and now 3 days later it's irritating. Is there a way to get rid of it?

Thanks,
Dave

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VirusBuster
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Re: Update Complete popup window.

Post by VirusBuster » Tue, 11 Nov 2014, 10:02

Have you rebooted since the first popup appeared?
Can you post a screenshot of the popup message?
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Jorge Torre
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Bpucky57
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Re: Update Complete popup window.

Post by Bpucky57 » Wed, 12 Nov 2014, 01:55

I also have this problem on Windows 8.1. I turn off my computer every night. This popup has been active since last Wednesday. I have registered the product and activated the account. A word doc with the message is attached. Please help.

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PandaSupport1
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Re: Update Complete popup window.

Post by PandaSupport1 » Wed, 12 Nov 2014, 13:16

Hi guys,

We will need the following information then:

1. PsErrorTrace log
2. PSInfo
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Alberto Domínguez
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davenc
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Re: Update Complete popup window.

Post by davenc » Thu, 13 Nov 2014, 01:46

It looks like the reboot fixed my problem, I haven't seen the popup add since yesterday.

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VirusBuster
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Re: Update Complete popup window.

Post by VirusBuster » Thu, 13 Nov 2014, 16:01

Thanks for the feedback, if the problem appears again, provide us the required information
Regards,

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Jorge Torre
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Bpucky57
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Re: Update Complete popup window.

Post by Bpucky57 » Thu, 13 Nov 2014, 18:53

Ok. Thanks for the help guys. Apparently turning my computer off over night and back on the next morning does not force a restart. Last night I did force a restart and the popup has not appeared this morning. Thanks again.

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Re: Update Complete popup window.

Post by VirusBuster » Fri, 14 Nov 2014, 10:26

Thanks for the feedback
Regards,

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Jorge Torre
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