[CLOSED] how to check that my panda av is updated?

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
kdrocks57
Registered user
Registered user
Posts: 7
Joined: Mon, 08 Dec 2014, 16:20

[CLOSED] how to check that my panda av is updated?

Post by kdrocks57 » Mon, 08 Dec 2014, 17:07

How to check that my panda av is updated?
In settings when i click on "update now" nothing happens.

In proxy setting it shows your computer doesn't seem to have internet connection at this moment"". although my internet is working fine. no 3rd party firewall installed.


hp630 laptop win8.1 32bit fully updated.
i3, 4gb ram, 300gb hdd

Thanks in advance.

kdrocks57
Registered user
Registered user
Posts: 7
Joined: Mon, 08 Dec 2014, 16:20

Re: how to check that my panda av is updated?

Post by kdrocks57 » Mon, 08 Dec 2014, 17:34

please help guys!!!

Ariya78
Registered user
Registered user
Posts: 7
Joined: Mon, 01 Dec 2014, 19:22

Re: how to check that my panda av is updated?

Post by Ariya78 » Mon, 08 Dec 2014, 20:20

try clean uninstall then reinstall the panda bro

kdrocks57
Registered user
Registered user
Posts: 7
Joined: Mon, 08 Dec 2014, 16:20

Re: how to check that my panda av is updated?

Post by kdrocks57 » Mon, 08 Dec 2014, 20:23

will try that.

kdrocks57
Registered user
Registered user
Posts: 7
Joined: Mon, 08 Dec 2014, 16:20

Re: how to check that my panda av is updated?

Post by kdrocks57 » Mon, 08 Dec 2014, 20:43

uninstalled panda> reboot > installed again > reboot.
STILL SAME!!

guys i am using wifi connection for internet, can this cause this.?

kdrocks57
Registered user
Registered user
Posts: 7
Joined: Mon, 08 Dec 2014, 16:20

Re: how to check that my panda av is updated?

Post by kdrocks57 » Tue, 09 Dec 2014, 15:36

Looks like i have to abandon panda av.
Sorry but cant wait anymore.
Bye panda.

TaTienDo
Official moderator
Official moderator
Posts: 344
Joined: Tue, 03 Apr 2012, 11:00

Re: how to check that my panda av is updated?

Post by TaTienDo » Tue, 09 Dec 2014, 18:42

kdrocks57 wrote:Looks like i have to abandon panda av.
Sorry but cant wait anymore.
Bye panda.
Hi sorry for the delay,

did you try clicking in the update now option? you have this settings in your 2nd print screen.... but be carefull, so in this print screen can read you don't have internet acess... Can you browsing properly?

Don't forget to keep us updated

Regards,

kdrocks57
Registered user
Registered user
Posts: 7
Joined: Mon, 08 Dec 2014, 16:20

Re: how to check that my panda av is updated?

Post by kdrocks57 » Tue, 09 Dec 2014, 19:46

yeah, i tried it. It shows updating, then nothing happens.
yes i can browse properly.

actually i uninstalled panda av because i thought no one is going to reply, and i can't use an AV which doesn't update.

Surely will install it again. Installing right now.

kdrocks57
Registered user
Registered user
Posts: 7
Joined: Mon, 08 Dec 2014, 16:20

Re: how to check that my panda av is updated?

Post by kdrocks57 » Tue, 09 Dec 2014, 20:19

reinstalled it still same problem. :(

User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: how to check that my panda av is updated?

Post by VirusBuster » Thu, 18 Dec 2014, 12:08

If you click the Change proxy settings button, is there any proxy set there?
Do you use a proxy for your internet connection?
What are the proxy settings for Internet Explorer?
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

Locked

Return to “Panda Cloud Antivirus Free Edition - Archive Issues”