[CLOSED] Panda deactivated after reboot: can't repair or uninstall

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Akk4rin
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Joined: Fri, 12 Dec 2014, 08:46

[CLOSED] Panda deactivated after reboot: can't repair or uninstall

Post by Akk4rin » Fri, 12 Dec 2014, 08:56

Hi,

Panda Cloud AV 3.0.1 free tried to update, after reboot it posts error message and suggests to reboot. When I do reboot it is still deactivated and suggests reboot again and so on ...
I tried to uninstall but again I get an error message in spanish with links to a PsNanoLog file which I append to this post.
When I try to install newest downloaded version it says I have to uninstall old version first which leads to the described error again.

Thanks, Akk4rin

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Mehrdad
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Re: Panda deactivated after reboot: can't repair or uninstall

Post by Mehrdad » Sun, 14 Dec 2014, 09:38

Hi there,
Currently, We investigate your issue.
Please waiting...
Regards,

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Mehrdad
TechSupport Department - Panda Security

RRMan03
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Re: Panda deactivated after reboot: can't repair or uninstall

Post by RRMan03 » Sun, 21 Dec 2014, 05:27

Good luck. Everybody has the same problem and it leaves behind so many files you will have to wipe your computer and reinstall windows to fix it. This company unless they show me something fast is a scam. Nothing else. Read that support. your are going to see it on every social media site in the world if ou do not fix it on my computer.

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VirusBuster
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Re: Panda deactivated after reboot: can't repair or uninstall

Post by VirusBuster » Mon, 22 Dec 2014, 17:03

Follow these steps:
Run Panda Cloud Antivirus Generic Uninstaller and reboot when requested
Run Panda 2015 Generic Uninstaller and reboot when requested
Download Panda Free Antivirus Offline Installer and save it your your desktop, for example
Run the downloaded FREEAV.exe to install
Regards,

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Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

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VirusBuster
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Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Panda deactivated after reboot: can't repair or uninstall

Post by VirusBuster » Mon, 05 Jan 2015, 18:36

Closed due to lack of response
TOPIC CLOSED
Regards,

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Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

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