[CLOSED] BSOD on latest ver 3 free AV

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astrogirl
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[CLOSED] BSOD on latest ver 3 free AV

Post by astrogirl »

HI I get BSOD stop error with this code when loading system after Panda free Cloud AV ver 3 (2015) was installed in January 2015 stop error 0x8000000E b (0xC000005, 0x8095903, 0xF5D4F8C0, 0x00000000)
I tried disabling the devices service but still error so main program seems the issue.

Using Win XP SP3 32 bit on a VMware virtual machine vmdk image.

I had all options ticked in the AV so maybe one of these causing the error?
Is there a fix for this?

Update: I tried the fix mentioned on forum for other BSODS and still same issue, also my system gone very slow at desktop loading and hangs on more than one user profile - this is after uninstalling with generic and cloud av installers and reinstalling new cloud av ver 3. I cannot use system at all due to hang/freezing of whole system - mouse and keyboard hung too. Even with cloud av uninstalled this happens. I also tried manually removing panda entries in reg and related folders still having issue. This only happened after panda first installed.

I would like to use this av as has good features, cloud and so is supposed to be less drain on system -good for VM and still supports my old xp -maybe it is not good for the VM system does anyone suggest anything else?
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VirusBuster
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Re: BSOD on latest ver 3 free AV

Post by VirusBuster »

Why are you still using Panda Cloud Antivirus (3.1.0)?
Could you try Panda Free Antivirus (15.0.4)?
You can download it from http://acs.pandasoftware.com/Panda2015/ ... FREEAV.exe
Regards,

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Jorge Torre
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astrogirl
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Re: BSOD on latest ver 3 free AV

Post by astrogirl »

thanks link I thought I had latest version - confusing seems to be so may new products for Panda
Just checking is this also a cloud version AV?
I need a low resource AV for an old Xp running in a vmware or virtual box which I hope to migrate it to.
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Re: BSOD on latest ver 3 free AV

Post by VirusBuster »

astrogirl wrote:Just checking is this also a cloud version AV?
Yes it is.
Panda Cloud Antivirus FREE is now Panda Free Antivirus!
Regards,

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Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
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VirusBuster
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Re: BSOD on latest ver 3 free AV

Post by VirusBuster »

Closed due to lack of response
TOPIC CLOSED
Regards,

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Jorge Torre
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