My friends laptop is infected with some virus, when i plug in a USB drive it hides all folders and create a shortcut to a .vbs file.
I think this .vbs file is the virus.
so i suggested panda to him, after installing PCAV, panda requested two restarts, after completing the restarts PCAV was not able to detect any Virus.
I even tried scanning the VBS file. (I am sure its the virus)
Is there a way to solve this issue?
Tried re-installation two times.
[SOLVED] Panda Stopped working
Re: Panda Stopped working
Try running the Panda Cloud Cleaner (proposal Analyze all PC )
Panda Cloud Cleaner: http://www.pandasecurity.com/taiwan/hom ... &ref=reply
Panda Cloud Cleaner Help: http://beaglecommunity.appspot.com/help/hlp.htm
Panda Cloud Cleaner: http://www.pandasecurity.com/taiwan/hom ... &ref=reply
Panda Cloud Cleaner Help: http://beaglecommunity.appspot.com/help/hlp.htm
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: Panda Stopped working
You are right, the vbs file is the malware
If the vbs file is not being detected it may be a new variant
We will need it to be sent to our laboratory so that the detection can be added to our signatures
How to report malware or false positive issues
If the vbs file is not being detected it may be a new variant
We will need it to be sent to our laboratory so that the detection can be added to our signatures
How to report malware or false positive issues
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Re: Panda Stopped working
Its not a new variant, I mean My copy of panda is detecting it.
and The virus is creating shortcuts and panda is trying to delete them, The number of files is flashing.
And the virus also does it job when ever a new USB is plugged to PC, Hiding files and creating shortcuts.
I think it excluded itself from panda, Now what?
and The virus is creating shortcuts and panda is trying to delete them, The number of files is flashing.
And the virus also does it job when ever a new USB is plugged to PC, Hiding files and creating shortcuts.
I think it excluded itself from panda, Now what?
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: Panda Stopped working
There may be something else such as an autorun.inf file
Did you vaccinate the PC or the USB drives?
Perhaps its still in memory, you should look for a process called wscript.exe (Windows Script interpreter). This process will be loading the vbs file so until you kill this process every USB you plug will show the sypmtoms
Kill this wscript.exe process, then run a scan of the whole computer, including the USB drives and once the process is completed, reboot the PC
Let us know the results
Did you vaccinate the PC or the USB drives?
Perhaps its still in memory, you should look for a process called wscript.exe (Windows Script interpreter). This process will be loading the vbs file so until you kill this process every USB you plug will show the sypmtoms
Kill this wscript.exe process, then run a scan of the whole computer, including the USB drives and once the process is completed, reboot the PC
Let us know the results
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Re: Panda Stopped working
It worked.
Thank you So much...
Thank you So much...
- PandaSupport1
- Official moderator
- Posts: 517
- Joined: Mon, 02 Apr 2012, 18:34
- Location: PSI Headquarters
Re: Panda Stopped working
Thanks for the feedback
We close the thread
We close the thread
Regards,
Alberto Domínguez
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Alberto Domínguez
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them