[SOLVED] Panda Stopped working

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Shinojmkd
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[SOLVED] Panda Stopped working

Post by Shinojmkd » Sat, 24 Jan 2015, 09:40

My friends laptop is infected with some virus, when i plug in a USB drive it hides all folders and create a shortcut to a .vbs file.
I think this .vbs file is the virus.
so i suggested panda to him, after installing PCAV, panda requested two restarts, after completing the restarts PCAV was not able to detect any Virus.
I even tried scanning the VBS file. (I am sure its the virus)
Is there a way to solve this issue?
Tried re-installation two times.

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as123
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Re: Panda Stopped working

Post by as123 » Sat, 24 Jan 2015, 19:14

Try running the Panda Cloud Cleaner (proposal Analyze all PC )

Panda Cloud Cleaner: http://www.pandasecurity.com/taiwan/hom ... &ref=reply

Panda Cloud Cleaner Help: http://beaglecommunity.appspot.com/help/hlp.htm

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VirusBuster
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Re: Panda Stopped working

Post by VirusBuster » Mon, 26 Jan 2015, 19:52

You are right, the vbs file is the malware
If the vbs file is not being detected it may be a new variant
We will need it to be sent to our laboratory so that the detection can be added to our signatures
How to report malware or false positive issues
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Jorge Torre
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Shinojmkd
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Re: Panda Stopped working

Post by Shinojmkd » Sun, 01 Feb 2015, 05:35

Its not a new variant, I mean My copy of panda is detecting it.
and The virus is creating shortcuts and panda is trying to delete them, The number of files is flashing.
And the virus also does it job when ever a new USB is plugged to PC, Hiding files and creating shortcuts.
I think it excluded itself from panda, Now what?

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Re: Panda Stopped working

Post by VirusBuster » Mon, 02 Feb 2015, 14:24

There may be something else such as an autorun.inf file
Did you vaccinate the PC or the USB drives?

Perhaps its still in memory, you should look for a process called wscript.exe (Windows Script interpreter). This process will be loading the vbs file so until you kill this process every USB you plug will show the sypmtoms

Kill this wscript.exe process, then run a scan of the whole computer, including the USB drives and once the process is completed, reboot the PC

Let us know the results
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Jorge Torre
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Shinojmkd
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Re: Panda Stopped working

Post by Shinojmkd » Tue, 10 Feb 2015, 14:30

It worked.
Thank you So much... :D

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Re: Panda Stopped working

Post by PandaSupport1 » Wed, 11 Feb 2015, 11:29

Thanks for the feedback ;-)

We close the thread
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