I used the ISO to create a CD. When I tried to use it:
A) system did boot up
B) "PANDA Cloud Cleaner" application did launch
C) After responding to the 2 dialogs (language, License agreement) "PANDA Cloud Cleaner" replies with:
"ERROR - press any key to continue"
the system exits gracefully. But I am never able to scan the computer from "PANDA Cloud Cleaner" boot disk.
Request your insights.
Thanks
Sherman
= = =
PandaCloudCleanerFull.iso - CD
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Re: PandaCloudCleanerFull.iso - CD
Does it work in a different computer? It may be having problems detecting very new hardware
Regards,
Jorge Torre
TechSupport Department - Panda Security
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Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Re: PandaCloudCleanerFull.iso - CD
same results on 2 separate machines (a network cabled desktop PC and a wireless laptop).
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Re: PandaCloudCleanerFull.iso - CD
Why do you need to use the CD? Does the OS boot?
Does the installable version work?
Does the installable version work?
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Re: PandaCloudCleanerFull.iso - CD
Hello, fortunately I am not in the immediate need of "Cloud cleaner Boot disk". However, I do like to test my recovery solutions before the need arises. I would be sorely disappointed if the need arose and the tool didn't work.
In so far as "CD" boot disks, it is a personal preference to have "non-volatile" storage for "cleaner disks". I feel that if a bug/virus gets past PANDA Global Protection; a memory stick is potentially at risk as well.
Thanks
Sherman
In so far as "CD" boot disks, it is a personal preference to have "non-volatile" storage for "cleaner disks". I feel that if a bug/virus gets past PANDA Global Protection; a memory stick is potentially at risk as well.
Thanks
Sherman
Re: PandaCloudCleanerFull.iso - CD
Has anyone else duplicated my issue? I have tried re-load the ".iso" file and new CD (same results).
Sherman
Sherman
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Re: PandaCloudCleanerFull.iso - CD
We haven't been able to replicate the issue
It may be related to your hardware, I know you tried in a different machine, but have you tried it in another one, in a friend of yours' for example?
It may be related to your hardware, I know you tried in a different machine, but have you tried it in another one, in a friend of yours' for example?
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Re: PandaCloudCleanerFull.iso - CD
Jorge
as stated on Aug 17, same results on 2 separate machines (a network cabled desktop PC (HP Envy 700) and a wireless laptop (Sony VIAO - PCG8152L). Both machines are over 1 year old. Both machines are running Win7.
Sherman
as stated on Aug 17, same results on 2 separate machines (a network cabled desktop PC (HP Envy 700) and a wireless laptop (Sony VIAO - PCG8152L). Both machines are over 1 year old. Both machines are running Win7.
Sherman
- VirusBuster
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- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
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Re: PandaCloudCleanerFull.iso - CD
We have a new Panda Cloud Cleaner version but we are still adapting the ISO
You could try the USB version if you like
You could try the USB version if you like
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them