Hello, is the panda cloud cleaner working? Here I can not use it because it keeps sending results to the cloud and returns a warning analyzing offline. And the advanced disinfection option does not work, there is always an error.
Any prediction of correction?
Panda Cloud Cleaner analyzing offline 1.1.10
Re: Panda Cloud Cleaner analyzing offline 1.1.10
Hello, this is working normal ... you tried reinstalling PCC? check if the firewall you are running is not blocking the PCC output.
Panda Partner Colombia.
Re: Panda Cloud Cleaner analyzing offline 1.1.10
Firewall disabled, same problem.
Re: Panda Cloud Cleaner analyzing offline 1.1.10
....you tried reinstalling PCC?
Panda Partner Colombia.
Re: Panda Cloud Cleaner analyzing offline 1.1.10
yes, I used the normal and portable version for windows, same problem.
Re: Panda Cloud Cleaner analyzing offline 1.1.10
Details of the problem
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Panda Cloud Cleaner analyzing offline 1.1.10
Panda cloud cleaner needs a working connection in order to send files to the cloud and to be able to analize them correctly,.
How are you configuring the analysis?
What kind of internet connection do you have?
Are you in safe mode?
Is this a wifi connection it needs to activate when connecting to Internet?
regards
How are you configuring the analysis?
What kind of internet connection do you have?
Are you in safe mode?
Is this a wifi connection it needs to activate when connecting to Internet?
regards
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Panda Cloud Cleaner analyzing offline 1.1.10
Yes I know he needs internet connection
1 - Normal analysis
2 - Cable, windows firewall disabled
3 - No
1 - Normal analysis
2 - Cable, windows firewall disabled
3 - No
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Panda Cloud Cleaner analyzing offline 1.1.10
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Panda Cloud Cleaner analyzing offline 1.1.10
Hello, it does not work. Until half of last year everything worked normally. Detail, this on newly formatted computers.
I speak from Brazil, please check the servers by lock in this region.
I speak from Brazil, please check the servers by lock in this region.