Panda Cloud Cleaner Crashes

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Monsterman777
Registered user
Registered user
Posts: 1
Joined: Fri, 27 Apr 2018, 00:18

Panda Cloud Cleaner Crashes

Post by Monsterman777 » Fri, 27 Apr 2018, 00:22

Panda Cloud Cleaner crashes

I've tried uninstalling and reinstalling

I've tried rebooting my system

Here is the event log:
Log Name: Application
Source: Application Error
Date: 4/26/2018 3:48:27 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-207M6FN
Description:
Faulting application name: PCloudCleaner.exe, version: 1.4.0.162, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0dda2e46
Faulting process id: 0x3ae0
Faulting application start time: 0x01d3dd9dc5bd5d14
Faulting application path: C:\Program Files (x86)\Panda Security\Panda Cloud Cleaner\PCloudCleaner.exe
Faulting module path: unknown
Report Id: d20dcf8d-5f5e-4331-b0e2-faa0adf228e1
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-04-26T20:48:27.212719000Z" />
<EventRecordID>5520</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-207M6FN</Computer>
<Security />
</System>
<EventData>
<Data>PCloudCleaner.exe</Data>
<Data>1.4.0.162</Data>
<Data>00000000</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>0dda2e46</Data>
<Data>3ae0</Data>
<Data>01d3dd9dc5bd5d14</Data>
<Data>C:\Program Files (x86)\Panda Security\Panda Cloud Cleaner\PCloudCleaner.exe</Data>
<Data>unknown</Data>
<Data>d20dcf8d-5f5e-4331-b0e2-faa0adf228e1</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Darth Panda
Official moderator
Official moderator
Posts: 1486
Joined: Tue, 24 Oct 2017, 12:04

Re: Panda Cloud Cleaner Crashes

Post by Darth Panda » Mon, 30 Apr 2018, 13:01

reinstall cloud cleaner with a new and fresh isntall version
Technical support – Panda Security
www.pandasecurity.com

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