[CLOSED] Panda Cloud Cleaner always crashes without fail.

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eightypea
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[CLOSED] Panda Cloud Cleaner always crashes without fail.

Post by eightypea »

I am running v1.0.103 and every time it gets about a quarter of the way done through the scan, it crashes and gives me an error message. I was contemplating replacing my current AV with Panda but if the cloud cleaner won't even work... idk.


Any suggestions?
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PandaSupport1
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Re: Panda Cloud Cleaner always crashes without fail.

Post by PandaSupport1 »

Hi,

Could you upload an screenshot of the error which you are receiving?
Which operative system are you using?
Could you try launching the CloudCleaner tool with admin rights?

To run an application one time with a full administrator access token

Locate the program icon or a shortcut in Windows Explorer.
Right-click the program icon or shortcut, and then click Run as administrator.
When the UAC message is displayed, do one of the following:

If you are logged on as a standard user, or if UAC is configured to always require credentials, enter the appropriate administrative credentials, and then click OK.

If you are logged on as an administrator and UAC is not configured to always require credentials, click Yes to start the application.
Regards,

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Alberto Domínguez
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
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VirusBuster
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Re: Panda Cloud Cleaner always crashes without fail.

Post by VirusBuster »

Closed due to lack of response
TOPIC CLOSED
Regards,

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Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
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