[CLOSED] Impossibile disinfettare malware

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cyb3
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[CLOSED] Impossibile disinfettare malware

Post by cyb3 » Mon, 17 Aug 2015, 21:55

Installato software "Panda Cloud Cleaner -" per pulire PC il 14-08-2015
TRADUZIONE Scansione : <<Impossibile per disinfettare malware - non può essere completamente disinfettato automatically. Il file infetto è stato inviato per l'analisi da un nostro specialista. stiamo lavorando per offrire una soluzione al più presto possibile.>> Allego esito scansione. STESSA RISPOSTA IL 17-08-2015
Grazie Cyb3
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VirusBuster
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Re: Impossibile disinfettare malware

Post by VirusBuster » Wed, 19 Aug 2015, 11:16

Support in this forum is only provided in English

Access the Panda Cloud Cleaner installation path. By default, %ProgramFiles%\PandaSecurity\PandaCloudCleaner.
Locate and create a copy of PCloudCleaner.LOG and Ramdom_Name.pad files.
Now press the Windows key + R, type %temp%, hit Enter and create a copy of all the files with the .stats extension.
Compress all these files into a .zip file and attach them as a reply to this post.
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Jorge Torre
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VirusBuster
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Re: Impossibile disinfettare malware

Post by VirusBuster » Tue, 01 Sep 2015, 17:42

Closed due to lack of response
TOPIC CLOSED
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Jorge Torre
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