[CLOSED] multiple pop-ups

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
Locked
n00b2
Registered user
Registered user
Posts: 2
Joined: Sun, 23 Aug 2015, 09:50

[CLOSED] multiple pop-ups

Post by n00b2 » Sun, 23 Aug 2015, 09:58

Hi,

I'd like to apologize if I posted in the wrong section and addressed an unrelated issue, but for 3 days now my Panda Internet Security 2015 is asking me to "Allow" or "Deny" whatever action performed by my system, be it a simple "open new tab" or permission to enable audio etc. I can't even open a new photo without Panda asking me for permission.

I'm tired of these multiple pop-ups and I'd like to know a way to disable this. I wonder why it keeps doing that, as I have not meddled in its settings or anything.

I've tried to troubleshoot this myself, but to no avail.

Thanks!

L.E. I've attached one of those multiple pop-ups.

L.E. 2) At the moment I've deactivated the firewall, but just as a workaround, as I'd like to keep it on, though, but not for every single tiny action that my system is running.
Attachments
Screenshot_7.png
Screenshot_7.png (10.24 KiB) Viewed 10427 times

Lord Ami
Registered user
Registered user
Posts: 72
Joined: Thu, 14 Aug 2014, 11:32

Re: multiple pop-ups

Post by Lord Ami » Sun, 23 Aug 2015, 12:32

Do you have active internet connection?

This popup is caused by application control
http://www.pandasecurity.com/usa/homeus ... d?id=82012

You could turn it off, but the problem that causes fraquent popups is somewhere else as it should warn on untrusted files only (and there are few of those for Panda). Namely new programs and unknown files.

n00b2
Registered user
Registered user
Posts: 2
Joined: Sun, 23 Aug 2015, 09:50

Re: multiple pop-ups

Post by n00b2 » Mon, 24 Aug 2015, 08:12

Lord Ami wrote:Do you have active internet connection?

This popup is caused by application control
Thanks a bunch! Yep, I have active internet connection.
I've turned application control off. :)

User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: multiple pop-ups

Post by VirusBuster » Mon, 24 Aug 2015, 11:38

Try running a scan with Panda Cloud Cleaner
If the problem persists after scanning with Panda Cloud Cleaner and re-enabling application control, try reinstalling the antivirus as some application control rules may be corrupt
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: multiple pop-ups

Post by VirusBuster » Tue, 01 Sep 2015, 17:44

Closed due to lack of response
TOPIC CLOSED
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

Locked

Return to “Panda Cloud Cleaner - Archive Issues”