[CLOSED] Panda Cloud Cleaner disabling Wireless Adapter
[CLOSED] Panda Cloud Cleaner disabling Wireless Adapter
Cloud Cleaner works very well, but disables Qualcomm Atheros AR 9485 802.11 b/g/n Wireless Adapter. I have to uninstall Adapter, then Scan for Hardware Changes to get it working again. HP Laptop with Windows 10. Is this a common problem? Is a fix planned for this?
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: Panda Cloud Cleaner disabling Wireless Adapter
Access the Panda Cloud Cleaner installation path. By default, %ProgramFiles%\Panda Security\Panda Cloud Cleaner.
Locate and create a copy of Ramdom_Name.pad files.
Now press the Windows key + R, type %temp%, hit Enter and create a copy of all the files with the .stats extension.
Compress all these files into a .zip file and send them to us.
Locate and create a copy of Ramdom_Name.pad files.
Now press the Windows key + R, type %temp%, hit Enter and create a copy of all the files with the .stats extension.
Compress all these files into a .zip file and send them to us.
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: Panda Cloud Cleaner disabling Wireless Adapter
Closed due to lack of response
TOPIC CLOSED
TOPIC CLOSED
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them