[CLOSED] Panda Cloud Cleaner disabling Wireless Adapter

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Davie M
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[CLOSED] Panda Cloud Cleaner disabling Wireless Adapter

Post by Davie M » Sun, 29 Nov 2015, 18:49

Cloud Cleaner works very well, but disables Qualcomm Atheros AR 9485 802.11 b/g/n Wireless Adapter. I have to uninstall Adapter, then Scan for Hardware Changes to get it working again. HP Laptop with Windows 10. Is this a common problem? Is a fix planned for this?

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VirusBuster
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Re: Panda Cloud Cleaner disabling Wireless Adapter

Post by VirusBuster » Mon, 30 Nov 2015, 18:24

Access the Panda Cloud Cleaner installation path. By default, %ProgramFiles%\Panda Security\Panda Cloud Cleaner.
Locate and create a copy of Ramdom_Name.pad files.
Now press the Windows key + R, type %temp%, hit Enter and create a copy of all the files with the .stats extension.
Compress all these files into a .zip file and send them to us.
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Jorge Torre
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VirusBuster
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Joined: Mon, 02 Apr 2012, 18:53
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Re: Panda Cloud Cleaner disabling Wireless Adapter

Post by VirusBuster » Mon, 07 Dec 2015, 14:02

Closed due to lack of response
TOPIC CLOSED
Regards,

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Jorge Torre
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I don't reply to private messages unless I have previously requested them

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