[CLOSED] cloud cleaner Explode my win xp :(

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adrin.scotland
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[CLOSED] cloud cleaner Explode my win xp :(

Post by adrin.scotland » Sun, 06 Dec 2015, 16:51

i scan boot tools with cloud cleaner and it find some thing and i select all from cloud cleaner suggested.
win xp restart and when start up nothing start and error show xu theme.dll not found and i cant acses any thing.
i try restore windows but with restore nothing change and i had to reinstall windows. :geek: :roll:

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VirusBuster
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Re: cloud cleaner Explode my win xp :(

Post by VirusBuster » Mon, 07 Dec 2015, 14:12

We will need to know what you selected to be cleaned

Access the Panda Cloud Cleaner installation path. By default, %ProgramFiles%\Panda Security\Panda Cloud Cleaner.
Locate and create a copy of Ramdom_Name.pad files.
Now press the Windows key + R, type %temp%, hit Enter and create a copy of all the files with the .stats extension.
Compress all these files into a .zip file and send them to us.

But if you reinstalled the operating system, they may be missing
Regards,

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Jorge Torre
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adrin.scotland
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Posts: 93
Joined: Sun, 22 Nov 2015, 21:27
Location: iran

Re: cloud cleaner Explode my win xp :(

Post by adrin.scotland » Tue, 08 Dec 2015, 16:49

no problem tnx ;)

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