i scan boot tools with cloud cleaner and it find some thing and i select all from cloud cleaner suggested.
win xp restart and when start up nothing start and error show xu theme.dll not found and i cant acses any thing.
i try restore windows but with restore nothing change and i had to reinstall windows.
[CLOSED] cloud cleaner Explode my win xp :(
-
- Registered user
- Posts: 93
- Joined: Sun, 22 Nov 2015, 21:27
- Location: iran
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: cloud cleaner Explode my win xp :(
We will need to know what you selected to be cleaned
Access the Panda Cloud Cleaner installation path. By default, %ProgramFiles%\Panda Security\Panda Cloud Cleaner.
Locate and create a copy of Ramdom_Name.pad files.
Now press the Windows key + R, type %temp%, hit Enter and create a copy of all the files with the .stats extension.
Compress all these files into a .zip file and send them to us.
But if you reinstalled the operating system, they may be missing
Access the Panda Cloud Cleaner installation path. By default, %ProgramFiles%\Panda Security\Panda Cloud Cleaner.
Locate and create a copy of Ramdom_Name.pad files.
Now press the Windows key + R, type %temp%, hit Enter and create a copy of all the files with the .stats extension.
Compress all these files into a .zip file and send them to us.
But if you reinstalled the operating system, they may be missing
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
-
- Registered user
- Posts: 93
- Joined: Sun, 22 Nov 2015, 21:27
- Location: iran
Re: cloud cleaner Explode my win xp :(
no problem tnx