[CLOSED] Error while install
[CLOSED] Error while install
Error while install. it tell me attach a file at here.
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- PsNanoLog_6971.zip
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- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: Error while install
According to the logs there is another installation running (which also uses Windows Installer) at the same time
Windows Installer doesn't allow parallel installations, so please make sure that there aren't any installations being done and try installing again
Anyway, we have seen some cases where a service belonging to Blackberry software triggers Windows Installer but doesn't run any installation at all, but this causes the installation to believe that there is other installation in progress.
If you have a Blackberry software, disable it before trying to install Panda
You can also try installing from safe mode
Windows Installer doesn't allow parallel installations, so please make sure that there aren't any installations being done and try installing again
Anyway, we have seen some cases where a service belonging to Blackberry software triggers Windows Installer but doesn't run any installation at all, but this causes the installation to believe that there is other installation in progress.
If you have a Blackberry software, disable it before trying to install Panda
You can also try installing from safe mode
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: Error while install
Closed due to lack of reponse
TOPIC CLOSED
TOPIC CLOSED
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them