[SOLVED] [04210139] Install Panda 2015

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
jujuseb
Registered user
Registered user
Posts: 13
Joined: Sun, 23 Aug 2015, 16:10

[SOLVED] [04210139] Install Panda 2015

Post by jujuseb »

hello,

i don't arrive to install panda global protection 2015 gold
i have unistall it because i has got a problem but now i not arrive to install it
Attachments
PsNanoLog_C837.zip
report
(519.54 KiB) Downloaded 311 times
Lord Ami
Registered user
Registered user
Posts: 72
Joined: Thu, 14 Aug 2014, 11:32

Re: Install Panda 2015

Post by Lord Ami »

Please try running Panda generic uninstaller as Admin
http://support.pandasecurity.com/forum/ ... =83&t=3162

Then try to install again after restart.
Also, there's new, 2016 version available so you're better off installing it :)
jujuseb
Registered user
Registered user
Posts: 13
Joined: Sun, 23 Aug 2015, 16:10

Re: Install Panda 2015

Post by jujuseb »

i have do it but it's not work...

Yes i know i will do it but i can't now
jujuseb
Registered user
Registered user
Posts: 13
Joined: Sun, 23 Aug 2015, 16:10

Re: Install Panda 2015

Post by jujuseb »

i have instal avast because i need to be protect but do they have any solution for instal panda please
User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Install Panda 2015

Post by VirusBuster »

According to the installation logs there are problems accessing the Windows installer service (belonging to the OS)
Go to start - run, type services.msc and press OK
Locate the service named Windows installer, what is its start type? can it be manually started?
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
jujuseb
Registered user
Registered user
Posts: 13
Joined: Sun, 23 Aug 2015, 16:10

Re: Install Panda 2015

Post by jujuseb »

Thanks for youre reply

It's an manual start
what i need to do ?

I've also try to install panda 2016 and it's don't work
User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Install Panda 2015

Post by VirusBuster »

The start type is correct, but can you start it? Or do you receive any error?
Just right click it and select start
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
jujuseb
Registered user
Registered user
Posts: 13
Joined: Sun, 23 Aug 2015, 16:10

Re: Install Panda 2015

Post by jujuseb »

I have start it no error message and it's start.

I've try to install again Panda 2015 but it's don't work same error

Thank you
User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Install Panda 2015

Post by VirusBuster »

Could you try installing from safe mode with networking?
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
jujuseb
Registered user
Registered user
Posts: 13
Joined: Sun, 23 Aug 2015, 16:10

Re: Install Panda 2015

Post by jujuseb »

How put on the safe mode ?
safe mode of the coumputer or the browser ?
Locked

Return to “Consumer 2015 + Gold Protection + Internet Protection - Archive Issues”