[CLOSED] BSOD NNSStrm.sys - Battle.Net Agent - Windows 10

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robeng
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[CLOSED] BSOD NNSStrm.sys - Battle.Net Agent - Windows 10

Post by robeng »

Hi! Every time i try to install a game on the Battle.net desktop it crashes. There is another topic(http://support.pandasecurity.com/forum/ ... php?t=3389) with the same issue that has bean RESOLVED and it worked for me with Windows 7. But now with Windows 10 it does not work! Pls help!

Thanks in advance!
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VirusBuster
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Re: BSOD NNSStrm.sys - Battle.Net Agent - Windows 10

Post by VirusBuster »

Give it a try to the 2016 version
How can I upgrade to Panda 2016?
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Jorge Torre
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robeng
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Re: BSOD NNSStrm.sys - Battle.Net Agent - Windows 10

Post by robeng »

Hi! So i follow your instruction and tried to install PA16 - But i had som problems uninstalling PA15. So i founded all the files with "Panda" in it and deleted it. Know i tried to install PA16 again. But it still says that i need to uninstall PA15. But but it is not booting on my computer i cant fin any files for it! Pls help!

Thanks in advance!
Last edited by robeng on Sun, 20 Sep 2015, 12:46, edited 1 time in total.
robeng
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Joined: Fri, 04 Sep 2015, 21:25

Re: BSOD NNSStrm.sys - Battle.Net Agent - Windows 10

Post by robeng »

VirusBuster wrote:Give it a try to the 2016 version
How can I upgrade to Panda 2016?
Hi! So i follow your instruction and tried to install PA16 - But i had som problems uninstalling PA15. So i founded all the files with "Panda" in it and deleted it. Know i tried to install PA16 again. But it still says that i need to uninstall PA15. But but it is not booting on my computer i cant fin any files for it! Pls help!

Thanks in advance!
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VirusBuster
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Re: BSOD NNSStrm.sys - Battle.Net Agent - Windows 10

Post by VirusBuster »

Try using the generic uninstaller
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Jorge Torre
TechSupport Department - Panda Security

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VirusBuster
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Joined: Mon, 02 Apr 2012, 18:53
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Re: BSOD NNSStrm.sys - Battle.Net Agent - Windows 10

Post by VirusBuster »

If running the uninstaller and rebooting doesn't help as you mentioned in the other thread you opened, provide a PCOPInfo for further study
Regards,

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Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
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VirusBuster
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Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: BSOD NNSStrm.sys - Battle.Net Agent - Windows 10

Post by VirusBuster »

Closed due to lack of response
TOPIC CLOSED
Regards,

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Jorge Torre
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