[CLOSED] Pands global 2015 re-install , getting error message

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
Locked
steadful15user
Registered user
Registered user
Posts: 4
Joined: Sat, 28 Nov 2015, 05:01

[CLOSED] Pands global 2015 re-install , getting error message

Post by steadful15user »

had to uninstall PG2015- when I try to re-install I am getting 2 error messages - need help please - here are the error messages:

1 * This is the error message from Panda*

Error 997. Overlapped I/O operation is in progress.

-----------------------

2 * This is the error message from Windows 7 reliability report *

Description
Windows Installer installed the product. Product Name: Panda Global Protection 2015. Product Version: 7.84.00.0000. Product Language: 1033. Manufacturer: Panda Security. Installation success or error status: 1603.
User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Pands global 2015 re-install , getting error message

Post by VirusBuster »

Download and save the ProductCodes.zip to your desktop, for example.

Extract the ProductCodes.zip file (the password to extract it is panda).
Double-click the correct reg file depending on your operating system, ProductCodes32.reg if you use a 32-bits operating system or ProductCodes64.reg if you use a 64-bits operating system.
Agree to import the information to the registry when the message appears.
Now install your Panda product.
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
steadful15user
Registered user
Registered user
Posts: 4
Joined: Sat, 28 Nov 2015, 05:01

Re: Pands global 2015 re-install , getting error message

Post by steadful15user »

thank you , I will try this and let you know how it works out :D
User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Pands global 2015 re-install , getting error message

Post by VirusBuster »

OK, keep us updated
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Pands global 2015 re-install , getting error message

Post by VirusBuster »

Closed due to lack of response
TOPIC CLOSED
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
Locked

Return to “Consumer 2015 + Gold Protection + Internet Protection - Archive Issues”