Hi there,
I'm still spinning around on the matter that, one of my old keys is active on 9 computers (the license is for 5) although the key has been deactivated, it still receives updates from Panda labs. Thats not the worst part, the worst part is, since I upgraded, the invalid keys expiration date, has been extended as well.
Bottom line, one deactivated key on 9 computers is receiving updates up till march 20, 2021
I upgraded to Gold16 just recently, and thought the license would be limited to Gold16 - sadly no... Global15 and Global16 now ends on march 2021, and are still updated.
Is it possible to remove the key from Panda-Labs' update-list ??
Kind regards
Frank Pedersen
[CLOSED] Invalid key still recieves updates
- VirusBuster
- Official moderator
- Posts: 7595
- Joined: Mon, 02 Apr 2012, 18:53
- Location: Panda HQ - Bilbao
Re: Invalid key still recieves updates
Sorry, but licensing issues are to be managed by customer service department
Regards,
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department - Panda Security
I don't reply to private messages unless I have previously requested them