[CLOSED] Panda Security Url Filtering preventing antivirus install 1 year later

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
Locked
pandaproblems
Registered user
Registered user
Posts: 2
Joined: Thu, 30 Jun 2016, 00:01

[CLOSED] Panda Security Url Filtering preventing antivirus install 1 year later

Post by pandaproblems » Thu, 30 Jun 2016, 00:18

I uninstalled Panda GP or Internet Protection (can't remember which) about a year ago. Today I tried installing PC Cillin from Trend Antimicro, but received an error message saying the installation could not be completed since Panda Security Url Filtering was installed and could not be uninstalled.

I tried uninstalling via the control panel (didn't work).
I then tried a third party uninstaller, which found deleted a lot of old Panda files and registry keys, but the problem remains.
I've also tried the generic Panda uninstaller several times. The problem remains.

How do I get rid of this?

User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Panda Security Url Filtering preventing antivirus install 1 year later

Post by VirusBuster » Thu, 30 Jun 2016, 15:14

Go to control panel / programs and features and check if Panda Security Toolbar or Panda URL Filtering are installed
If so, uninstall them
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Panda Security Url Filtering preventing antivirus install 1 year later

Post by VirusBuster » Fri, 08 Jul 2016, 12:00

Closed due to lack of response
TOPIC CLOSED
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

Locked

Return to “Consumer 2015 + Gold Protection + Internet Protection - Archive Issues”