[04427675] PFAV and a balloon tip

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eric1000
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[04427675] PFAV and a balloon tip

Post by eric1000 » Thu, 13 Oct 2016, 19:33

Hello.
I have a problem with Panda Free Antivirus.
When Panda is inactivated, the balloon tip "You may remove your equipment safely" appears after clicking "Remove your device safely" in the notification area, to eject an USB device.
But if PFAV is activated, the ballon tip does not appear.
Is there a way to fix this?
Thank you for answering me.

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GoneToPlaid
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Re: PFAV and a balloon tip

Post by GoneToPlaid » Fri, 14 Oct 2016, 17:03

eric1000 wrote:Hello.
I have a problem with Panda Free Antivirus.
When Panda is inactivated, the balloon tip "You may remove your equipment safely" appears after clicking "Remove your device safely" in the notification area, to eject an USB device.
But if PFAV is activated, the ballon tip does not appear.
Is there a way to fix this?
Thank you for answering me.
Just a guess...

Try turning off USB drive vaccination and removing the vaccination for the USB drive in question. If you aren't sharing your USB drives with others, then there really is no need to vaccinate USB drives -- particularly external USB hard drives.

eric1000
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Re: PFAV and a balloon tip

Post by eric1000 » Tue, 18 Oct 2016, 08:33

Hello.
I have turned off the USB drive vaccination (in PFAV settings).
But,how do you remove the vaccination from an USB drive (or a SDCard)?
(there is no change,when PFAV is ON.)

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VirusBuster
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Re: PFAV and a balloon tip

Post by VirusBuster » Tue, 18 Oct 2016, 12:10

What Panda product version are you using? You can check it in the version.ini file located in the antivirus installation folder
What Operating System are you using? 32 or 64 bits?
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Jorge Torre
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eric1000
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Re: PFAV and a balloon tip

Post by eric1000 » Tue, 18 Oct 2016, 12:39

The Panda product version is 16.01.00.0000 .
I'm using 32 bits.

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Re: PFAV and a balloon tip

Post by VirusBuster » Tue, 18 Oct 2016, 13:16

Give it a try to the latest 17.0.1 version
You can download it from here
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eric1000
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Re: PFAV and a balloon tip

Post by eric1000 » Wed, 19 Oct 2016, 07:37

Hello.
I gave it a try to the latest 17.0.1 version.
After desinstalling the ancient version and installing the new one,the PC shut down;then it runs again.
Just after,I can see the balloon tip "You may remove your equipment safely" appears after clicking "Remove your device safely" when using an Usb device.I can see also the message "you cannot remove your drive....It's busy;another program is using it...."
But when I tried again,no more balloon!!!
The problem is unsolved.
You didn't tell me how to remove vaccination from USB drives.
Try to help me.
Thanks
Last edited by eric1000 on Wed, 19 Oct 2016, 12:59, edited 1 time in total.

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Re: PFAV and a balloon tip

Post by VirusBuster » Wed, 19 Oct 2016, 10:34

eric1000 wrote:I'm using 32 bits.
But what OS? XP, Vista, 7, 8, 10?
eric1000 wrote:You didn't tell me how to remove vaccination from USB drives.
There are 2 ways of removing the vaccine:
1. Formatting the USB drive
2. Mounting the USB drive on a Linux OS (You can load an Ubuntu Live CD for example) and deleting the autorun.inf file contained in it
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eric1000
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Re: PFAV and a balloon tip

Post by eric1000 » Wed, 19 Oct 2016, 11:43

Hello!
O.K. for removing vaccination from USB device.
But ,only one USB key have this Autorun.inf (hidden file).
My other Usb devices (keys,external drivers,SDCards...) have not such a file (hidden or not).However,there is the same problem whith them.
So I think the problem does not come from vaccination.
I went to the register:the key "EnableBallonTips" in HKCU Software/Microsoft/Windows/CurrentVersion/Eplorer/Advanced was not here!!! I put it again,with value "1".But,no change.
I would not like to choose another AV.
Best regards
Last edited by eric1000 on Wed, 19 Oct 2016, 13:01, edited 1 time in total.

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Re: PFAV and a balloon tip

Post by VirusBuster » Wed, 19 Oct 2016, 12:17

VirusBuster wrote:eric1000 wrote:
I'm using 32 bits.

But what OS? XP, Vista, 7, 8, 10?
Still waiting for this information
Regards,

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