PSEvents.exe - same problem as in January

[everyday]

I am also getting an hourly message re PSAEvents, although the AV seems to be working still.

On another issue, I haven't been able to run a critical area scan for over a year - it just sits there and reads perhaps one record every ten minutes! Any ideas?

[TransmitHim]

I've also been experiencing PSEvents.exe failing. I redownloaded the client to do a clean install and it keeps throwing up an unspecified error, leaving me with no Anti Virus currently installed. Which is something of a problem.

[Ecksters]

The Protection Service is definitely still running, so it's likely that the AV is still functional, but we're also getting this same issue, which is very annoying.

[VirusBuster]

Please check this thread: http://support.pandasecurity.com/forum/ ... =93&t=6276
We have updated the progress some minutes ago

[garders]

Hello,

I've been following the various errors threads over the last few days. I've re-installed the latest fix (April 26) and although install now works, I'm still getting PSExpCampaign.exe errors. I'm running XP SP3.


szAppName : PSExpCampaign.exe szAppVer : 4.0.0.3
szModName : PSExpCampaign.exe szModVer : 4.0.0.3 offset : 0001c064

C:\DOCUME~1\IANGAR~1\LOCALS~1\Temp\WER7bef.dir00\PSExpCampaign.exe.mdmp
C:\DOCUME~1\IANGAR~1\LOCALS~1\Temp\WER7bef.dir00\appcompat.txt

[VirusBuster]

I'm still getting PSExpCampaign.exe errors. I'm running XP SP3.

Can you provide us a copy of the PSExpCampaign.exe, C:\DOCUME~1\IANGAR~1\LOCALS~1\Temp\WER7bef.dir00\PSExpCampaign.exe.mdmp and C:\DOCUME~1\IANGAR~1\LOCALS~1\Temp\WER7bef.dir00\appcompat.txt files?

[VirusBuster]

Update (April 27th 11:00 UTC +2)
Please check this thread: http://support.pandasecurity.com/forum/ ... =93&t=6276

[garders]

Hi, thanks for the reply. I'm still getting PSExpCampaign.exe errors after a remove and re-install.

Here's the text file. I can't upload the mdmp file. There was also a weird thing going on with the on screen program changing language automatically, although this seemed to be fixed with the re-install.




<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="PSExpCampaign.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="94f8cda3e22ca03b64f714f92fb73415.exe" SIZE="588080" CHECKSUM="0xFEAB1545" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9DE9C" LINKER_VERSION="0x0" LINK_DATE="08/14/2016 19:15:49" UPTO_LINK_DATE="08/14/2016 19:15:49" />
<MATCHING_FILE NAME="CommsWrapper.dll" SIZE="111808" CHECKSUM="0xCCEC0F27" BIN_FILE_VERSION="1.3.7.0" BIN_PRODUCT_VERSION="1.3.8.0" PRODUCT_VERSION="1.3.8.0" FILE_DESCRIPTION="Communications Wrapper" COMPANY_NAME="Panda Security, S.L." PRODUCT_NAME="Cloud Antivirus Platform" FILE_VERSION="1.3.7.0" ORIGINAL_FILENAME="CommsWrapper.dll" INTERNAL_NAME="CommsWrapper.dll" LEGAL_COPYRIGHT="© Panda 2017" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1CC2F" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.3.7.0" UPTO_BIN_PRODUCT_VERSION="1.3.8.0" LINK_DATE="03/29/2017 16:04:54" UPTO_LINK_DATE="03/29/2017 16:04:54" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="PSExpCampaign.exe" SIZE="808128" CHECKSUM="0x38092E2F" BIN_FILE_VERSION="4.0.0.3" BIN_PRODUCT_VERSION="1.0.0.0" PRODUCT_VERSION="1.0.0.0" FILE_DESCRIPTION="PSCampaign" COMPANY_NAME="Panda Security, S.L." PRODUCT_NAME="UA Platform" FILE_VERSION="4.0.0.3" ORIGINAL_FILENAME="PSCampai.exe" INTERNAL_NAME="PSCampai.exe" LEGAL_COPYRIGHT="© Panda 2017" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xCE76F" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.0.0.3" UPTO_BIN_PRODUCT_VERSION="1.0.0.0" LINK_DATE="03/30/2017 09:34:41" UPTO_LINK_DATE="03/30/2017 09:34:41" VER_LANGUAGE="Spanish (International Sort) [0xc0a]" />
<MATCHING_FILE NAME="RunActionAsUser.exe" SIZE="89664" CHECKSUM="0x30DBA253" BIN_FILE_VERSION="4.0.0.3" BIN_PRODUCT_VERSION="1.0.0.0" PRODUCT_VERSION="1.0.0.0" FILE_DESCRIPTION="PSCampains-Tool" COMPANY_NAME="Panda Security, S.L." PRODUCT_NAME="Cloud Antivirus Platform" FILE_VERSION="4.0.0.3" ORIGINAL_FILENAME="RunActio.exe" INTERNAL_NAME="RunActio.exe" LEGAL_COPYRIGHT="© Panda 2017" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1A6EF" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.0.0.3" UPTO_BIN_PRODUCT_VERSION="1.0.0.0" LINK_DATE="03/23/2017 16:02:48" UPTO_LINK_DATE="03/23/2017 16:02:48" VER_LANGUAGE="Spanish (International Sort) [0xc0a]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="993280" CHECKSUM="0x599F4100" BIN_FILE_VERSION="5.1.2600.6532" BIN_PRODUCT_VERSION="5.1.2600.6532" PRODUCT_VERSION="5.1.2600.6532" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.6532 (xpsp_sp3_qfe.140312-0419)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF63D5" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.6532" UPTO_BIN_PRODUCT_VERSION="5.1.2600.6532" LINK_DATE="03/12/2014 10:48:50" UPTO_LINK_DATE="03/12/2014 10:48:50" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

[VirusBuster]

I can't upload the mdmp file

It may be an unallowed extension for the forum, can you compress it into a zip file and upload it?
We will also need a comporessed copy of the PSExpCampaign.exe file

If you are not able to upload the files to the forum, try uploading them to any online storage server such as MediaFire, MEGA, WeTransfer, DropBox... and provide us the download link

[garders]

Zip file attached. However, I don't have a matching WER file but I think that could be as a result of me re-installing earlier today. If I get the error again I will zip all the new error files to you.