I recently tried to uninstall the product and the add/remove was hanging.
I followed the instructions on the forum and downloaded the uninstaller.
I rebooted my computer and tried to execute however I receive the following error "Reboot the Machine before using Generic Uninstaller
Any ideas?
unable to uninstall
Re: unable to uninstall
windows 10 64bit
Re: unable to uninstall
Hi
I also am having a similar type of problem i.e cannot uninstall Panda Anitivrus Free on a 64bit windows system.
I have tried the generic uninstaller many times and each time it runs for quite a while and then it simply hangs using 0 cpu at 0.4mb memory and does not finish. Eventually I have to kill the task using task manager.
When I then reboot the system I cannot activate any virus protection on my system. When I try to actiivate Windows defender, it tries for a few seconds then gives me a message saying it has switched itself off. This is what keeps re-eoccurring.
The whole cycle was originally triggered by trying to uninstall panda antivirus free.
I have tried running adwcleaner a number of times . Adwcleaner seems to find a Panda thread each time I run it after killing the Panda Task and rebooting.
The adwcleaner log is attached
I also am having a similar type of problem i.e cannot uninstall Panda Anitivrus Free on a 64bit windows system.
I have tried the generic uninstaller many times and each time it runs for quite a while and then it simply hangs using 0 cpu at 0.4mb memory and does not finish. Eventually I have to kill the task using task manager.
When I then reboot the system I cannot activate any virus protection on my system. When I try to actiivate Windows defender, it tries for a few seconds then gives me a message saying it has switched itself off. This is what keeps re-eoccurring.
The whole cycle was originally triggered by trying to uninstall panda antivirus free.
I have tried running adwcleaner a number of times . Adwcleaner seems to find a Panda thread each time I run it after killing the Panda Task and rebooting.
The adwcleaner log is attached
- Attachments
-
- AdwCleaner s34.pdf
- (139.63 KiB) Downloaded 374 times
Re: unable to uninstall
Hello, can you run the generic uninstaller in failsafe mode in Win 10?
https://support.microsoft.com/en-us/hel ... -safe-mode
http://www.pandasecurity.com/resources/ ... taller.exe
https://support.microsoft.com/en-us/hel ... -safe-mode
http://www.pandasecurity.com/resources/ ... taller.exe
Panda Partner Colombia.
Re: unable to uninstall
Hi
When I run Panda generic uninstaller in safe mode I get a message telling me to reboot the machine before running the generic uninstaller. see file attached
When I run Panda generic uninstaller in safe mode I get a message telling me to reboot the machine before running the generic uninstaller. see file attached
Re: unable to uninstall
Hello,
Try this tool that should solve the problem with the generic uninstall tool.
Unzip it, then run it as an administrator (shift+right click) start the .exe file, and then try to start the generic uninstall tool again.
http://support.pandasecurity.com/forum/ ... hp?id=2256
Try this tool that should solve the problem with the generic uninstall tool.
Unzip it, then run it as an administrator (shift+right click) start the .exe file, and then try to start the generic uninstall tool again.
http://support.pandasecurity.com/forum/ ... hp?id=2256
Panda Partner Colombia.
Re: unable to uninstall
HI
Your system keep rejecting my text replies as spam.
Your system keep rejecting my text replies as spam.
- Attachments
-
- Panda reruns.pdf
- (110.83 KiB) Downloaded 359 times
Re: unable to uninstall
Hello,
I have a question, when you say Adwcleaner, do you mean this program?
I have a question, when you say Adwcleaner, do you mean this program?
- Attachments
-
- adwcleaner.JPG (43.03 KiB) Viewed 10578 times
Panda Partner Colombia.